AND Furniture Privacy Policy

Our contact details

Name: AND Furniture

Address: 15 Higher Backway Bruton, BA10 0DN

What is a privacy policy? Its where you can find out how we use, store and protect your data – be it your name, your address, your telephone number, your email, or anything else you might tell us about yourself. It’s also where you can find out about your privacy rights – the things you can ask us to do with your information.

The type of personal information we collect

We currently collect and process the following information:

  1. Information about your identity this might include; your first and last names and maiden name if you have one; address; marital status; title; date of birth and gender.

  2. Your contact details – which also includes your delivery and billing addresses as well as your email address and telephone numbers.

  3. The details of your bank account. 

  4. Information about the things you’ve bought from us and how you paid for them – whether it’s one of our Bespoke Designs, Limited Run Products, or a service like our  Interior Consultancy.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·        A website enquiry,

·        Getting in touch with us by email or phone

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

·        To register you as our customer

·        To make your order and deliver it to you.

·        To get in touch with you if we need to.

We only use your data in ways that the law allows us to.

Most of the time we use it because we need to as part of our contract with you (every time you buy something from us, we enter into a ‘contract’); or because we have a legitimate interest which isn’t overridden by your rights; or because it’s our legal obligation.

The final area is data that’s automatically collected. This one applies to our website, which picks up on things like the type of internet browser you’re using and which pages you’ve visited. You can find out more about this in our cookie policy. We only use essential cookies.

How we store your personal information

It is important for us to keep your information safe. So, we do everything we can to make sure that it won’t be lost; used or looked at without permission; changed; or passed on.

We’ll only keep your data for as long as we need to. If it is something sensitive such as bank details, we will delete it as soon as possible.

Other information such as your name, contact details and information on things you’ve bought from us we legally must keep for 6 years before deleting.

Your data protection rights

Under data protection law, you have rights, you can ask us to:

·        Show you the information we hold about you

·        Correct it

·        Delete, Stop Using or change the way we use it.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website:

Our Cookie policy

Cookies are small files that a website saves to your phone, tablet or computer. Their job is to hold any relevant bits of information that will personalise and improve your ‘online experience’. For example, when items are saved to your basket so you don’t have to add them all back in again later – that’s down to a cookie. Or when you go onto a website and all the products you’ve looked at recently are featured so you can find them easily again – that’s a cookie again. In other words, cookies help to ma out how customers move around a website so that brands like us can understand how to make things smooth, personal and fuss-free

Our website only uses essential cookies

These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested.
©AND FURNITURE 2010 | ︎ 
All rights reserved
Privacy Policy
Somerset // London // Hong-Kong

Telephone: +44 (0) 7725 036 159
Telephone: (852) 2541 6117