Our contact details
Name: AND Furniture
Address: 15 Higher Backway Bruton, BA10 0DN
The type of personal information we collect
We currently collect and process the following information:
about your identity this might include; your first and last names and maiden
name if you have one; address; marital status; title; date of birth and
contact details – which also includes your delivery and billing addresses as
well as your email address and telephone numbers.
details of your bank account.
- Information about the things you’ve bought from us and how you paid for them – whether it’s one of our Bespoke Designs, Limited Run Products, or a service like our Interior Consultancy.
How we get the personal
information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· A website enquiry,
· Getting in touch with us by email or phone
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
· To register you as our customer
· To make your order and deliver it to you.
· To get in touch with you if we need to.
We only use your data in ways that the law allows us to.
Most of the time we use it because we need to as part of our contract with you (every time you buy something from us, we enter into a ‘contract’); or because we have a legitimate interest which isn’t overridden by your rights; or because it’s our legal obligation.
How we store your personal
It is important for us to keep your information safe. So, we do everything we can to make sure that it won’t be lost; used or looked at without permission; changed; or passed on.
We’ll only keep your data for as long as we need to. If it is something sensitive such as bank details, we will delete it as soon as possible.
Other information such as your name, contact details and information on things you’ve bought from us we legally must keep for 6 years before deleting.
Your data protection
Under data protection law, you have rights, you can ask us to:
· Show you the information we hold about you
· Correct it
· Delete, Stop Using or change the way we use it.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Sales@andfurniture.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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